Access Your Personal Info

Three ways for you to access your personal information with the Canada Revenue Agency.

1. My Account

Accessing "My Account" online allows you to:

track your refunds and your benefit and credit payments
view or change your return
verify your RRSP contributions and deduction limits
set up Direct Deposit
confirm certain tax credit entitlements, carry-forward amounts, and much more...

For step by step instructions to set up your CRA user ID and password, click here: Registration Process

2. TIPS

Call 1~800~267~6999 for CRA's automated Tax Information Phone Service which provides information for the following:

Press 1. to get a Remittance Voucher or Proof of Income Statement

Press 2. to find out about your Income Tax Refund
Press 3. for your Account Balance
Press 4. for information on your Canada Child Benefit or GST/HST Credit

Press 5. for information on your Registered Retirement Savings Plan (RRSP), Home Buyers' Plan (HBP), or Tax Free Savings Account (TFSA)
Press 6. for general tax information for Individuals & Businesses

For more details click on TIPS.
Note: To validate your identity you will be required to enter the following on your keypad:
~ your social insurance number, month & year of birth, total income (Line 150) from your tax return

3. CRA General Enquiries

Call 1-800-959-8281

Press 1. for information and help with My Account
Press 2. to get a Remittance Voucher or Proof of Income Statement
Press 3. for information on your Registered Retirement Savings Plan (RRSP), Home Buyers' Plan (HBP), or Tax Free Savings Account (TFSA)
Press 4. for information on your Tax Return, Account Balance, or to Make a Payment
Press 5. for all other enquiries such as Address Changes, Direct Deposit Registration, or Estate and Trust information

Note: Be prepared to provide your birth date, social insurance number, and other information
such as amounts from your previous tax return. (Line 150 = Total Income)